I was recently invited to review “The Redneck Pizza” at the Col’Cacchio in Nicolway, which forms part of this year’s Celebrity Chef Series. Now, I have to admit that I am a huge Col’Cacchio fan, and have been since I was introduced to the brand back in 1999 / 2000, when I lived in Cape Town. The fact that they use fresh ingredients for their pizzas and not the “melted cheese” variety is what makes this brand stand out from the rest of the pizza crowd. Talking about standing out, the atmosphere at most, if not all Col’Cacchio branches that I’ve been to, is one of good service with a smile and that personal touch. This was the case when my husband and I were welcomed to the Nicolway branch of Col’Cacchio by Manager Victor Rottcher, whom we spoke to at length about the service industry in South Africa as well as restaurant and hotel experiences – the good, the bad and the ugly.